Hardware

The Co-Logic GuardPoint Internet Server is a Intel manufactured unit about the size of an metropolitan phonebook.  It contains a Pentium 350 mhz processor and 32mb of Ram, hard disk and two 10/100base-T network ports.   The hard disk is important because it provides caching for the web pages visited.  This allows fast loading from subsequent visits from any of your staff.

One of the network ports is connected to your internal LAN and the other is connected through a small hub to the Internet access device.  In most cases, Co-Logic provides the Internet access device and it varies depending on type of service chosen.  It could be a DSU/CSU/Router for frame relay, ISDN router, Cable modem or DSL router.  

Co-Logic maintains a local supply of replacement parts that can be substituted in within several hours.  If our remote technician can not resolve the problem quickly, a field service technician is dispatched for local repair or replacement.  

Onsite Service

The GuardPoint® server can be easily replaced in its entirety and your service restored to match its previous configuration.  Co-Logic stocks complete spare GuardPoint® servers locally for immediate dispatch and replacement.   There is no charge for this service.